FAQ

frequently ASKED QUESTIONS

  • Where is United Storage located?

    United Storage is located at 1470 Sherry Drive, Idaho Falls, ID 83401.


    United Storage - Mountain Home is located at 1145 Airbase Rd, Mountain Home, ID 83647. 

  • Am I required to store long-term?

    We provide flexible month-to-month lease options. Store with us short or long-term. 

  • How do I pay my storage bill?

    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

  • What documentation do I need to rent a unit?

    A valid form of government-issued ID such as driver’s license, passport, or state ID. 


    For vehicle/boat storage you need a copy of current registration, current insurance both in the lease holder's name, a valid form of government-issued ID such as a driver’s license, passport, or state ID, and three pictures of what you'll be storing (please include the license plate). 


    Send these documents to us at idahofalls@unitedstorageid.us for our Idaho Falls Location or mtnhome@unitedstorageid.us for our Mountain Home location.

  • What items am I not allowed to store?

    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

  • Am I able to purchase storage supplies?

    We have boxes, tape, and other storage supplies available for purchase. 

  • How do I rent a unit?

    To rent a unit in Idaho Falls, visit us online or call (208) 991-9132.


    To rent a unit in Mountain Home, rent a unit online or come into the office at 1145 Airbase Rd. Mountain Home ID, 83647

  • What do I need to provide to store a trailer or RV?

    Registration must match tenant.  Item must be running and insured.

    Certain other restrictions apply.  Ask for details.

  • Who rents self storage?

    Self storage is used by a variety of people, including homeowners, renters, students, and businesses. Whether you're decluttering your home, storing seasonal items, or need space for business inventory, self storage provides a flexible solution for anyone needing extra space.

  • Is self storage secure?

    Yes, United Storage prioritizes security. Our facilities feature gated access, surveillance cameras, well-lit grounds, and sturdy locks for each unit. We take every precaution to ensure your belongings are safe and secure.

  • What is self storage?

    Self storage is a convenient service that allows you to rent a secure space to store your personal or business belongings. You can choose from various unit sizes to fit your needs and access your items whenever you need them.

  • Is storage insurance required?

    Yes, storage insurance is typically required to protect your belongings while they are in storage. You may already have coverage through your homeowner's or renter's insurance, or we can help you arrange coverage at an affordable rate.

  • How much does self storage cost?

    The cost of self storage depends on the unit size, location, and any additional features like climate control. United Storage offers competitive pricing and flexible rental options to fit your budget. Contact us for current rates and promotions.

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