FAQ

frequently ASKED QUESTIONS

  • Where is United Storage located?

    United Storage is located at 1470 Sherry Drive, Idaho Falls, ID 83401.


    United Storage - Mountain Home is located at 1145 Airbase Rd, Mountain Home, ID 83647. 

  • Am I required to store long-term?

    We provide flexible month-to-month lease options. Store with us short or long-term. 

  • How do I pay my storage bill?

    Pay your storage bill online using a debit or credit card. You can also speak to your facility manager about autopay. 

  • What documentation do I need to rent a unit?

    A valid form of government-issued ID such as driver’s license, passport, or state ID. 


    For vehicle/boat storage you need a copy of current registration, current insurance both in the lease holder's name, a valid form of government-issued ID such as a driver’s license, passport, or state ID, and three pictures of what you'll be storing (please include the license plate). 


    Send these documents to us at idahofalls@unitedstorageid.us for our Idaho Falls Location or mtnhome@unitedstorageid.us for our Mountain Home location.

  • What items am I not allowed to store?

    Perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustible items, or liquids.

  • Am I able to purchase storage supplies?

    We have boxes, tape, and other storage supplies available for purchase. 

  • How do I rent a unit?

    To rent a unit in Idaho Falls, visit us online or call (208) 991-9132.


    To rent a unit in Mountain Home, rent a unit online or come into the office at 1145 Airbase Rd. Mountain Home ID, 83647

  • What do I need to provide to store a trailer or RV?

    Registration must match tenant.  Item must be running and insured.

    Certain other restrictions apply.  Ask for details.

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